payment & shipping

Payment

All purchases that are made through our website are via a secure PayPal transaction.


If you would prefer to purchase your order by bank transfer, cheque or money order please email us at;
Email: admin@elaeisorganic.com or phone us between  2.30pm and 4.30pm weekdays (office hours).

Ph: 07) 3206 4369

Shipping

Although shipping prices do come up with each purchase, we may need to upgrade additional shipping costs to remote areas or areas that incur greater shipping expenses or purchases that include larger quantities.  If you are in a remote area or would like to purchase a bulk quantity please email your purchase order to admin@elaeisorganic.com

 

Elaeis Organic products are shipped via a number of couriers, depending on location, sourced via sendle.  If you would prefer to use Australia Post, please email your order through and shipping will be calculated accordingly. 

 

All orders will be sent with an authority to leave instruction written on them.  If you do not wish for this instruction to be on your order, please email correct instructions to admin@elaeisorganic.com

 

We wrap our glass jars and package carefully to ensure our products are kept safe.  If, on the rare occassion however, your product does not arrive intact as expected, we are able to offer a credit on your next purchase for the price of the damaged product.  

Please note that all international orders need to be emailed, shipping expenses will be calculated accordingly.